001/Contact us

We're here to help.

Questions about your alarm or your order? Message us and a real person replies within the hour during support hours.

Email

Prefer email? Write to us any time.

support@gethimayati.com

Support hours

Monday to Saturday, 9:00 to 19:00

Messages sent outside these hours get a reply the next working morning.

Send us a message

If it's about an order, add your order number so we can help faster.

We reply within the hour during support hours.

Quick answers

How fast is delivery?

1 to 3 business days. Delivery is free anywhere in Lebanon.

Can I return it?

Yes. You have 10 days to change your mind. Message us and we'll guide you through it.

Where is my order?

You get an email confirmation right after you order. Send us your order number on WhatsApp or by email and we'll check it for you.